Registered letter in Denmark (anbefalet brev)

Anbefalet or rekommanderet: is there a difference?

No. Most Danes say anbefalet brev in everyday speech, while rekommanderet brev is the formal term used by the postal sector and in legal documents. Both mean a letter where delivery to the recipient is recorded.

You do not pay for faster delivery. You pay for proof of actual delivery, or of the delivery attempts made.

When do you need a registered letter?

When you may need to prove that the letter was sent and delivered, for example:

• •Terminating a rental lease, where a deadline can be decisive.
• •Disputing a landlord's move-out statement or claiming your deposit (depositum) back.
• •Resigning from a job, or terminating a contract or a subscription that cannot be ended online.
• •Letters in a dispute where the other side may deny having received anything.

dao in a daoSHOP or Postly

Both end with a registered letter delivered by dao. The difference is what you do yourself, and what proof you get.

How the delivery receipt works

dao sends the delivery receipt to Postly when the recipient has signed for the letter. We forward it to you as soon as we have it. When that happens depends on when the recipient receives or collects the letter.

Because Postly hands the letter in at dao, dao's documents may show Postly (GN) as the sender. The letter is still sent on your behalf. With dao's receipt you also get a dispatch declaration from Postly that links the receipt to your order with order number, hand-in code, date and you as the sender.

If the letter cannot be delivered, dao tries twice and then returns it with proof of the attempts. That does not prove that the recipient actually received it.

What does it cost?

With Postly, a registered letter costs DKK 289 incl. VAT anywhere in Denmark, including printing, envelope, postage and posting. The first 5 pages are included; extra pages cost DKK 5 each.

How it works with Postly

You need no printer, envelopes, stamps or account, and ordering takes a few minutes.

• •Upload a PDF, or type the text directly. The letter can be in English or any other language.
• •Fill in sender and recipient. We only send to addresses in Denmark.
• •Choose a standard or a registered letter.
• •Pay by card or MobilePay. We print the letter, put it in an envelope and post it.

When is the letter posted?

If the letter is paid before noon on a weekday, we hand it to dao the same day. Otherwise we post it the next weekday. After that, dao's delivery times apply. We cannot guarantee a specific delivery day, and Postly is not part of dao.

Frequently asked questions

Read also